1.1 What is ReGrowMarket, and who is it for?

ReGrowMarket is a classified ads platform designed for buying, selling, exchanging, or renting second-hand gardening equipment, tools, and materials. The platform encourages sustainability and self-sufficiency by allowing individuals to sell their homegrown fruits and vegetables directly to others, offering pesticide-free and affordable produce.

2.1 How do I create an account?
To create an account, click on the “Sign Up” button at the top right corner of the homepage. Follow the steps to provide your details and verify your email address.

2.2 Is using ReGrowMarket free?
Yes, posting and browsing ads on ReGrowMarket is free of charge.

3.1 How can I post an ad?
Posting an ad is simple. After logging into your account, click on “Post Your Ad,” choose the relevant category, and fill out the required information. Upload clear photos of your product for better visibility.

3.2 Can I sell homegrown fruits and vegetables?
Absolutely! ReGrowMarket encourages gardeners and individuals practicing self-sufficiency to share their pesticide-free produce with the community. This helps promote affordable and healthy alternatives to store-bought goods.

3.3 Are there restrictions on the type of items I can sell?
Yes, certain items are prohibited, including exotic or protected animals, even if local laws allow their sale. Any account posting such items will be banned.

3.4 What should I do if my item doesn’t sell?
You can edit your ad to update details, refresh its listing, or consider lowering the price to attract more buyers.

4.1 How do I contact a seller?
You can contact a seller directly via the messaging option on their ad page. For further questions, use the contact details provided in the ad.

4.2 How do I ensure the item meets my expectations?
ReGrowMarket recommends meeting sellers in person to inspect the item before making a purchase. Alternatively, you can opt for online payment and confirm the item’s condition before the funds are released to the seller.

5.1 How does the payment system work?

Currently, ReGrowMarket does not offer an integrated payment system on the platform. However, we plan to implement a secure payment system once the site experiences higher traffic levels.
For now, transactions must be arranged directly between buyers and sellers. We strongly encourage users to follow best practices for safety to avoid disputes or fraud.

5.2 Are in-person transactions safe?

In-person transactions can be safe if you follow these simple recommendations:

• Choose a public location: Meet in well-lit, busy areas such as a café, shopping mall, or near a police station.
• Prioritize verified profiles: A profile verification feature is available on the “My Account” page. Users who upload valid identification and a recent utility bill will receive a “Verified” badge visible on their profile and listings.
• Explicit consent: If a buyer or seller cannot meet in person and wishes to send someone else on their behalf, ensure that you give your explicit agreement before proceeding with the transaction.

5.3 What happens in case of disputes?

(This applies only when the integrated payment system is activated.)
If a dispute arises, both parties will need to provide evidence, such as:

• Photos or videos: Clearly showing the condition of the items or relevant details.
• Messages or written exchanges: Demonstrating the agreements or discussions.

The ReGrowMarket support team will review the evidence to resolve the issue fairly. However, without a secure payment system in place, users should be aware that ReGrowMarket cannot guarantee the recovery of funds or complete resolution of disputes.

6.1 Does ReGrowMarket provide shipping services?
No, shipping is managed entirely by the sellers. Buyers and sellers should agree on the shipping method and costs before completing a transaction.

7.1 Can I post ads for animals?
Yes, but only for livestock or domestic animals. Posting ads for exotic or protected animals is strictly prohibited, even if local laws allow such practices. Accounts found violating this rule will be banned immediately.

7.2 Are there restrictions on plants or produce?
Yes, the promotion or sale of regulated plants is strictly prohibited on ReGrowMarket. This includes any plant species that are classified as protected, invasive, or otherwise restricted by local, national, or international laws. Sellers are responsible for ensuring compliance with all applicable regulations. For homegrown produce and common plants, there are no restrictions, but sellers must provide accurate descriptions to ensure transparency.

7.3 What happens if I violate the policy?
Listings that violate this policy will be removed, and repeated offenses may result in a permanent ban from the platform.

8.1 How does ReGrowMarket promote sustainability?
ReGrowMarket supports the reuse of gardening tools and encourages individuals to cultivate and sell their homegrown fruits and vegetables. This initiative helps reduce waste and promotes access to affordable, pesticide-free produce.

8.2 Can I sell homemade organic products?
Yes, homemade organic products like compost or natural pesticides are welcome. However, ensure all products comply with local regulations.

9.1 What are the fees for using ReGrowMarket?
Currently, ReGrowMarket does not charge listing fees. However, sellers may need to cover transaction or delivery costs depending on the payment method and shipping arrangement.

9.2 Can I use ReGrowMarket internationally?
Yes, ReGrowMarket is accessible worldwide. Ensure you comply with your country’s regulations when posting ads or making purchases.

When you create your account on ReGrowMarket, you’ll get a basic account that allows you to post ads. However, if you’re a professional who wants to sell regularly, you can click on the “Store” button on the “My Account” page to create your own store. This option is ideal for professionals in the gardening, horticulture, agriculture and related sectors, as in the long term it enables professional sellers to present their products in a dedicated space and reach a targeted audience.

Listings posted in English are only visible on the English version of the site. To reach a broader audience and increase your chances of selling, we encourage you to translate your listings into French. Once translated, the listing will appear on the French version of ReGrowMarket, allowing you to connect with a French-speaking audience. To translate a listing, simply edit its content and select the desired language.